– PMA
– Perception
– Proactive
– Desire
– Self Esteem
– Self Confidence
– Self Image
– Motivation (Gen)
– Values
– Need & Demand
– Techniques
– Methods
– Strategies
– Awareness
– Major issues & trends
– Technique for Analysis
– Whose need
– Whose Demand
a) Mind skills
b) Social skills
c) Language Skills
Emotional intelligence is a person’s ability to understand their own emotions and those of others and to act appropriately using their emotions. This is often measured as Emotional Intelligence Quotient or EQ.
EQ is the ability to :
– Perceive
– Assess
– Manage emotions ;
– With oneself
– With others
– Within groups
– To measure ;
– Personal competence – self awareness, self management
– Social competence – social awareness, relationship management